FAQs

1. How long are shipping times?

Your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at Cameo Rouge has an estimated delivery time that you can find in the product description.

 

2. What's your return policy?

Instead of returning items, you can contact us for a full refund. Just tell us what went wrong, send along a pic, and we’ll give you your money back in full. 

 

3. Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product.

 

4. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund.

 

5. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.